Listen to your “Frenemies”

30 03 2007

First popularized on Sex and The City, Frenemies (noun, pl): Friends, yet enemies (via Urban Dictionary)

(via)

Thats Steve “iPod” Jobs on the left and Bill Gates on the right. Dun you wish you could hear their conversation?

We have friends and then, enemies. Sometimes, it ain’t too good to listen to your friends all the time. You run the risk of what is commonly called the “echo chamber” syndrome, where positive, lyrical feedback lull you into warm and fuzzy complacency. We do need a social blanket to satisfy our own ego at times, for sure yeaaa, who doesn’t like being sung praises to all the time?

But you are not an Egyptian pharoah or Chinese Emperor so you must never forget to listen to that ranter at the fringe of your social comfort zone..  He/ she might have some good ol’ fashioned wake-up call to your stubborn and pig-headed ways. This applies to any social relationship and business too..



A Weird Career Path in Singapore

30 03 2007

I was just reading Noah’s blog about his career path. Lets just say he’s working in smaller and smaller companies (Intel to Facebook to Mint) as he grows up (thot this sounded better than “ages”, Noah =)

I hate working in large companies and here’s my career path thus far:

Singapore Armed Forces: Biggest cluster-f”lower” organization you can ever work for in Singapore. Links you to almost every other friggin organization like Defence Science Technology Authority (DSTA or wateva), the Singapore Technologies (ST) group and all those little battalions.. The organization is about, say.. 10,000++ ?? I “worked” for 2.5 years, 1.5 years as a logistics officer. People always thinks its a crappy dark phase of their life but I actually learnt a lot about organizational culture and management when I was there. You simple have to when you work with so many different agencies and especially military drivers.

Motivation/ coercion takes on a whole new different meaning when you try to encourage someone to send 5 boxes into the jungle at 3am in the morning, or how about waking up to 35 missed calls by a senior commander between 2-4am in the morning. I always remind myself that the Israelis have it worse at dark periods of my life like that. Guess maybe thats why I stopped liking big organizations after 2002.

MOSS Equipment : Ahh.. Fond memories, my first startup with friends. 5 of us to be exact. Our biggest ever was 6 people, one hired hand. It sure felt good to do anything you want and smell that sweet air of liberty 1 year after leaving the thousand-member organization of the army. I enjoyed the independence of making decisions myself with no one being able to shove their own thoughts onto me. Did this for 15 months to leave for a new continent.

BitMicro: 50 employees I last counted. I went up the numbers game to a more hierarchical startup but in a different culture of Silicon Valley. It was much more cosmopolitan experience too, we had a Filipino management team, my entire department and my supervisor was Vietnamese and almost the entire company was Asian-American, save for 3 or 4 white guys and African-Americans. I quit after 6 months.

Alpha Innotech: Another startup in Silicon Valley. Again, small setup of about 50 people. My department was Iranian-American this time and I worked with a lot more white Americans. Being the only Chinese-speaking guy in my team, I worked with a lot more Chinese than ever in my life as I became the point man for a project with a Beijing-based company. Spent 13 months in this company.

Ahh, i count about 34 months worth of time spent in small organizations between 6-50 employees. My mentor thinks I should work in a big organization with a real brand name in order to make my resume look decent. His logic is that I can at least make my resume look like I fit within a big organization and be employable years down the road, should I fail in my startup. This beats having only small startups on my resume.

What would you do if you wear my shoes? :)



Death Threats on the Blogosphere

27 03 2007

This happened on March 24, 3 days ago. Prominent female blogger Kathy Sierra decided to skip her speaking gig at a conference and shut herself at home, terrified and shell-shocked of what had happened over the past month. Unmentionable acts of terror and violence that had been directed at her from the blogs of other prominent bloggers (in the comment threads of posts) had become impossible for her to ignore. It had breached a personal security barrier and shakened the very roots of her life.

This is no fiction. I think this is the most revolting and shocking news I have read in a long while. The blogosphere reaction has been vociferous, to say the least. Even BBC has picked up on it. Being a fellow blogger, I believe the least I can do is voice my abject condemnation of such abhorrent behavior by online readers. If you want the details, click here for Kathy’s original post, be cautioned though because some sections are disturbing.

In summary:

  • an anonymous contributor on a site, which was started as a “flaming” platform of prominent bloggers by prominent bloggers, invoked imageries of death when flaming Kathy.
  • the original post attracted more violent and hateful comments.
  • The offensive attacks continued for almost a month, gaining in strength and believability until Kathy could take it no longer and highlighted it with her absence at the Etech conference and her blog.
  • Both offensive sites at meankids.org and unclebobisms.com now defunct.
  • In the 2 days since the incident, trackbacks and feed readers are exploding as the blogosphere reacts with condemnation of the offenders by the top bloggers while apologies and explanations are solicited.

This issue is discussed by many other bloggers in better forms than myself here. But i wish to bring to light two core issues here:

1. Gender discrimination of female bloggers

As Robert Scoble put it best, “whenever I post a video of a female technologist there invariably are snide remarks about body parts and other things that simply wouldn’t happen if the interviewee were a man”. What happened to Kathy on those horrible comments was what could happen when such careless comments are left unchecked and unfiltered to embolden human scum to hurl unwarranted gender-targeted abuse. I regard this as a call to responsibility of any online content publisher. It might be easy to set up a blog today BUT also very easy for readers and commenters to abuse it and hurt the community. The least we should do is patrol our content and user comments and not think, or worse, assume that free speech will always be responsible speech.

2. Abuse of anonymity rights

There are louder calls for Open ID to verify and authenticate online identities to impose higher accountability of online users. The laissez faire nature of the blogosphere might take a conservative route if this comes to pass. I had mentioned in an earlier post making a case for anonymity on consumer web services due to the existence of reputation systems that ensured social credibility. But such reputation systems are only effective when the community polices itself. In the case of Kathy Sierra, the flaming culture of those sites, where the hate-filled comments and posts were created, merely served to amplify the impact and influence of the initial comments, encouraging ever-more extremist thoughts and users to surface and fuel the fire of misogyny. On hindsight, it was terrible social software design. Encouraging “flaming cultures” on sites require higher policing not just from the community but also the website administrators. In such cases, anonymity might not be such a good idea since bad comments can easily degenerate to hurtful abuse in a rapid race to the bottom as commenters seek to outdo each other to gain attention on a public site.

Conclusion

The blogosphere will probably continue the hunt for the culprits which have spreaded such fear and mistrust. Some bloggers are calling for a community-drafted code of conduct for bloggers which might stave off governmental intervention, the latter of which might be prone to step in and regulate online content publishers the same way they regulate their offline counterparts.

On a local context in Singapore, this incident will reflect upon sensitivities in our society and possibly be held up as a case study of how things could go wrong on the web. It is important social software developers and content publishers understand the nuances of this case and learn to exercise discipline and responsibility in their management of user communities, and not be overly blinded by having a no-holds barred approach.

For more on problems of anonymity, read Seth Godin 3-year old article here



The Nexus Echo Chamber at Ping.sg

25 03 2007

Just an observation of the “leaderboard” of popular postings at Ping.sg nowping-nexus-march26.JPG:

7 out of 10 are directly related to Nexus. Almost 42 hours after the end of Nexus, this might be reflecting the peak of Nexus-chatter on Ping.sg, perhaps the only startup to get the most out of the web2.0 -centric event. Lets see how big they go on from here. Much activity going on now at the forums on developing a Diggnation-style vlog to market Ping.sg. It will be fun.. So head on over if you haven’t kept up with the post-Nexus conversation. Nexus the event will never really be over…

Just a sidenote, even if Ping.sg gets big (now that they up in the Alexa top 100K rankings) it will suffer the same problems in scaling outside of our shores.. like tomorrow.sg.. how will regional online communities ever warm up to a url that blatantly promotes only local sporean news? Something for Uzyn the founder to ponder upon while he completes his final year project .. heh heh



SGEntrepreneurs snags THAT long tail…

21 03 2007

Yeah, this long tail — a book. Hope you ain’t disappointed.

I blogged about myself reading “The Long Tail” by Chris Anderson some time back and how the internet was helping consumers all over the world “break the space-time continuum“. oohh.. big word.. what it all means is that the long tail might just turn out to be a shopaholic’s paradise if you buy big time over the web.

I break out of my self-imposed blogging freeze to break you this news — Chris Anderson’s exclusive interview by my good friend Bernard! You can check it all out here on the SGEntrepreneurs blog. Chris even mentions Singapore during the short interview and how he admires Lee Hsien Loong’s (Singapore’s Prime Minister) policies on creating a knowledge-based economy in Asia.

I am aware of IDA MDA’s i.JAM initiative and impressed with the efforts of your prime minister, Lee Hsien Loong for his policies of science and technology towards the creation of a knowledge based economy in Asia. The way I see it, the long tail is about reinforcing the diversity of culture and ideas and at the same time, recognizing the fact that you cannot predict a demand. The liberation of voices and ideas will lead to a messy and unpredictable situation in the marketplace. For example, YouTube is a chaotic television and you can see all sorts of content popping up that may not be acceptable for the Singapore government. The question or perhaps, the challenge for Singapore: is the Singapore government prepared to accept the chaotic and unrestricted ideas that emerges once the content creators and distributors are given the tools of production?



I am a Catalyst

10 03 2007

Being sick has its advantages, since I have to lie in bed more often and can’t move around much nor get out, I have more time to read.

starfish-spider.JPG

I am reading “The Starfish and the Spider”, a book by two Stanford alumni cum serial entrepreneurs, Ori Brafman and Rod Beckstrom. They also have a website here. It was a book I first came into contact from Noah Kagan some months back but you know, I have a huge backlog of reading I seriously need to catch up on (but not fall sick doing it).

I haven’t finished the book, but something I read roused me into blogging. Its about Auren Hoffman and why he’s a catalyst. Before I go into what a catalyst is, I need to explain what the book is about. The book is really about leaderless, decentralized decision-making and unstructured organizations versus centralized, top-down and hierarchical organizations. The former is likened to a starfish, which has 5 legs all of which have a full set of organs enabling each severed leg to survive on its own. Unlike the latter kind of centralized organizations, which is likened to a spider, a starfish does not die even if you chop it up. But a spider dies because it has a central command body the head. Destroy that and the whole organism is kaput. Try finding the central command of a starfish, if you do, perhaps you might beat legions of unsuccessful scientists and win some Nobel Prize.

The catalyst is characterized as a person that forms one of 5 legs of a “starfish” aka leaderless organization. (Catalysts are commonly used in chemistry where they speed up chemical reactions without getting used up in the reaction itself.) I realize I am a catalyst after reading this:

“Companies hire Auren because he’s able to navigate complex social networks. Auren constantly maps relationships in a way that is nearly impossible for most people. “A lot of people that you want to meet are not direct revenue relationships”, he explained. “You might want to meet someone who’s not necessarily a customer, say, but who might introduce you to customers. Or it could be someone who becomes a customer 3 or 4 years down the road.”

For Auren, making introductions is intuitive. If most of us started thinking about all the people we know, trying to figure who might benefit from knowing whom and how we could introduce them, we’d quickly get a headache. But for Auren,. it comes naturally: “The thing I do when I meet someone is make a map: you went to school at Berkeley, so… you must know so-and-so. I always make that map every time I meet somebody.” It takes a specialist like Auren to not only map people but use the map to make strategic introductions between the right individuals. He described a typical scenario: “So I say, ‘Bob, you should meet Jane. You should grab lunch. You should meet up.’ Before I do that, I will check in with Jane: ‘Jane, are you interested in an introduction to Bob’s company?’” What’s amazing is that everyone involved in the interaction ends up being grateful to Auren. If he does his job right, Bob benefits from meeting Jane; Jane, in turn, will have gained from meeting Bob. Auren makes the introductions, helps people connect, and then, in typical catalyst fashion, gets out of the way…

…The thing about Auren is that he is genuinely interested in helping people. “It does take a certain personality”, he said of the catalyst, “someone who like to help people. Lots of people just know a lot of people.” A catalyst, on the other hand, is “someone who every time they have a conversation, they’re actively thinking, How can I help this person? Who can I introduce this person to? O just want to help this person, I just want to make this person better. People really, really want to help other people. And thats the most underutilized tool there is”. Auren doesn’t get paid for the vast majority of the connections he makes, and he certainly doesn’t have an internal balance sheet reflecting whom he’s helped and who owes him one.

So now you know my little secret. I am not as good as Auren of course, he started a really successful tech company while I don’t. But reading these paragraphs is like reading my own thoughts.

I understand the importance of networking and I can pull networks of people I already know and make quick connections with new people I meet and insert them into the relevant positions. I dun have a map like Auren, I dun think that way, it just happens based on pure recall, just like how I can memorize phone numbers after I have dialled it twice. But I suck at shorter birthdays. I am still trying to understand how the brain works still so yes, neurochemistry or how the brain works is one field I retain particular interest for.

But I dun network with the intention of soliciting future benefits from people. No, I don’t. I never keep active tracks of who I help and who really gained with the intention of calling upon those favors in future. That is calculative. If I remember, fine, I dun make a special effort to follow up if a connection or introduction worked out, its too taxing.

So if you are someone I helped make introductions for in the past, and are reading this blog now, dun worry about “repaying” or “avoiding” me. I might already have forgotten you but will recall you when I meet someone who you might be keen to meet. ;)



What am I working on?

10 03 2007

Woah, its been a long time since I blogged. Anyway, I met my ex-vice-dean (”ex-” because I graduated) yesterday in school and she asked me the question I always get these days.

Have you found a job yet?

Sometimes, this kind of questions irk me but I know she has good intentions. She thinks a graduate with no job 2 months after graduation is a cancerous anomaly in the booming economic climate of Singapore today (not counting the Shanghai-instigated stock market meltdown recently).

I laughed off her probing questions with my usual answer. I work for passion, not money nor social recognition of my self-worth. I also proceed to tell her stories of me rebuffing job offers, which is only met with expressions of horror and disbelief. Someone who understand me less will think I am arrogant (to actually reject employers, WTF does Bjorn think he is?). But I see it as a case of being fair to the employer. If I do not have passion for what you are hiring me to do, I shouldn’t do it.

So how do I survive?

I do freelance (but not free!) consulting projects. Currently, I have 2 open projects. One is an online marketing project to build and publicise a microsite with viral videos, podcasts and blog articles to engage with a young audience in the educational field. Another is a project to write business plans for an entrepreneur seeking funding in the healthcare recruitment sector. I might also have a new gig to consult in corporate blogging. At the same time, I network a lot through my role in Entrepreneur27 Singapore, meeting with professionals, entrepreneurs and students as I build a local Web 2.0 community for like-minded individuals to meet and share ideas.

Where am I headed with all these?

I want to work in the web industry, where changes are happening rapidly in media consumptions habits, marketing tactics and corporate-customer communication strategies. This is a pretty big space and that is where my values come in. I strongly believe in community-building; in being open, direct and frank in interactions with the masses of consumers who now have a voice on the internet and have no qualms about complimenting or complaining about a product or user experience exercising that right (pity our neighbor Malaysia is taking a step closer to the Stone Age by censuring [political] bloggers)

Few companies in Singapore, my home country, truly understand the value of reaching out to consumers over the web. This is where its disheartening and maybe one good reason why I can’t find a suitable job. There is no visionary mentor I would enjoy working with, someone who dares to take chances and bet with big stakes for an even bigger payoff. Most companies look at the young spending huge amounts of time on the internet and jump to conclusions they are either bootlegging illegal content through P2P downloads/ youtube or penning down thoughts into their “public diaries” or blogs. This is a common stereotype even for experienced professionals and one which requires much industry education to overcome. While the mass media’s hyper-ventilation over breathtaking buyout numbers of Youtube or Google’s revenue figures make some of these companies do a double take on such “new media”, it is not enough. My interactions with some entrepreneurs and businessmen still make me believe they only see the obvious “whats” of this “new media” phenomenon but not the “whys” of how this phenomenon gained such success. I don’t think anyone not understanding the “whys” of how Web 2.0 or user-generated media came about, will be successful in making money from this market.

A good rant while I am sick and stuck at home, missing out on a good party in Sentosa Cove with the E27 folks. Don’t mind me while I sneeze my way out of my drug-induced stupor..

 



Apologies to All my feed readers

8 03 2007

I had to republish some of my posts recently due to a few lines. of malignant code from the Youtube embeds. Youtube videos still don’t go well with the Wordpress blogging platform. Do bear with me if you repeat duplicated feeds

To website visitors, the code screwed up my site layout for some days too while I troubleshooted it frantically. Thanks for the Buddha-esque patience, except for Jarrold who complained. =)



Velvet Puffin: Singapore’s Very Own MySpace?

5 03 2007

There is a new kid in the world of social networks. And its from the little red dot of Singapore.

Founded by two 26-year-olds R. Chandrasekar and Sam Hon, Velvet Puffin is an “always-on” service that seeks to bring together a seamless social networking and media (video, blogs, photos) sharing between the mobile ohone and your desktop computer.

The startup has received $10 million funding in cash-rich Singapore looking for our own Youtubes and Skypes. The Economic Development Board (EDB) is a public investor along with other private institutions. Such a large sum of money certainly raised eyebrows for a service which has no significant user base and is only launching its public beta today.

What is promising though might be in the intellectual property of Radixs, the parent company of Velvet Puffin. Radixs, in a press release in 2004, released information of their success in building the world’s first universal mobile operating system. This will greatly enhance the compatibility of mobile services across different handsets from the various mobile phone makers. The inter-operability of the mobile service with web-based standards might pave the way for what the Velvet Puffin team touts as “a truly always-on service” across the 2 important screens of the digital revolution.

A review of the startup is available on the Entrepreneur27 site, on Techcrunch and also on Business Times.





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